Social Media Monitoring FAQ

How does Social Media Monitoring help my business?

Beevolve’s Social Media Monitoring platform can help you with:

  • Online Reputation Management
  • Engaging with your current and prospective customers on Social Media
  • Measuring performance of your Social Media Marketing efforts
  • Competitive Intelligence
  • and more..

How is Beevolve better than other Social Media Monitoring vendors?

  • Intuitive and user-friendly interface
  • Ability to slice and dice conversations by Geo-Demographics (i.e. by age, gender, location and interests)
  • Automated Sentiment with override options
  • Active Influencers
  • Key Themes in online conversations
  • Intelligent Alerts

How do you determine sentiment?

We use proprietary natural language processing algorithms to determine sentiment.

What sources do you cover currently?

Twitter, Facebook, 72 million blogs, mainstream online news websites, video sharing websites, and real-time web. We are working on integrating forums and review websites.

Is the system updated in real-time?

Yes, the conversations are updated in near real-time. The analytics is updated every few hours.

Do you support adding custom sources?

Yes, as long as the source provides an RSS (XML) feed.

What languages does your platform support?

Currently, we only support English.

What browsers does your platform support?

Chrome, Safari and Mozilla Firefox. We currently do not support Internet Explorer.